Online trading is subject to uniform regulations throughout Europe, which are attributable to the implementation of the EU Consumer Rights Directive.
The revocation period is uniformly 14 days throughout Europe. In addition, there is a sample revocation instruction with the same wording throughout Europe. In case of missing or wrong revocation instructions, the right of revocation expires at the latest 12 months after expiry of the actual revocation period.
To exercise the revocation, the buyer must expressly declare to the seller. He can use the revocation form to be provided by the dealer (if available).
It is no longer sufficient to return the goods without comment.